حدافة كوكبية II
Free Shipping
Free Shipping
We offer FREE worldwide shipping.*
*Orders are shipped via YunExpress, DHL, FedEx, USPS, TNT, OCS, UPS, and others depending on delivery location. COD is not accepted. Our normal delivery time is 7-15 days, and you can always reach out to our Customer Service Team at support@geyawatches.com for a delivery update.
On occasion, customs or import duties cannot be avoided. Customs duties will be paid by you as we cannot help you clear customs. If you have difficulty in customs clearance, please do not hesitate to contact us.
After Sales Assurance
After Sales Assurance
2-YEAR WARRANTY
Every GEYA watch has undergone multiple rigorous quality tests and inspections before it is shipped. We confidently stand behind every watch we build with a full 2-year warranty valid from your date of purchase. If you have a problem with your GEYA due to a manufacturing defect, we will repair or replace your watch for free.
The warranty does not cover accidental damage, normal wear and tear, water damage caused by improper use, or damage from unauthorized repair.
30-DAY RETURNS GUARANTEE
We work hard to create watches that you’ll enjoy and wear every day. In the unlikely event that your GEYA Watch hasn’t met your expectations, we offer a no questions asked 30-day return guarantee. Returns must be received within 30 days of the delivery date and must be unused with original labels, box, and packaging. For more information, please reach out to our Customer Service Team at support@geyawatches.com.
Secure Checkout
Secure Checkout
We provide a secure checkout experience and accept PayPal, Visa, Mastercard, and American Express. For flexible installment payments, Klarna and Afterpay are also available at checkout.
Specifications
Size&Weight
Material
Function
FAQS
About Payment
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as fast and secure checkout options such as PayPal, Apple Pay, Google Pay, and Shop Pay.
We also support selected local European payment methods, including:
. iDEAL (Netherlands)
. Bancontact (Belgium)
Available payment methods may vary depending on your country and will be shown at checkout.
Do you support installment payments?
Yes. Enjoy flexible payment options with Klarna, Affirm, and Afterpay. You can split your purchase into convenient installments, with available plans and terms displayed at checkout.
Do you support cryptocurrency payments?
Yes. We accept USDC as a payment option. At checkout, simply select USDC and follow the on-screen instructions to complete your payment securely.
About Shipping
Do you offer international shipping?
Yes, we ship worldwide. Delivery times and fees vary depending on your location. You can check shipping options at checkout.
Will I need to pay customs duties or import taxes?
International orders may be subject to import duties, taxes, or customs fees charged by the destination country. These charges are not included in the product price and are the responsibility of the customer.
Our co-service providers include Yun Express, FedEx, DHL, UPS, etc. Most countries can use Yun Express for delivery without paying any tariffs. For countries where Yun Express cannot deliver and when other delivery companies are specified, partial tariffs need to be paid. For specific situations, please contact our official email for consultation: support@geyawatches.com
How can I track my order?
Once your order is shipped, you’ll receive an email with the tracking number. If you did not receive the email, you can contact our official email: support@geyawatches.com.
After-sales Service
Can I return or exchange my watch?
Can I return or exchange my watch?
Yes. We offer a 30-day return and exchange policy for unused products in original packaging. Please visit our Returns page for details.
How do I request a refund?
If you’re not completely satisfied with your purchase, you can request a refund within 30 days of delivery.To initiate a return:1. Contact our support team at support@geyawatches.com with your order number.2. We’ll provide return instructions.3. Once we receive and inspect the item, your refund will be processed to the original payment method within a few business days.Please note: The item must be unused and in original packaging.
How long is the warranty?
All watches come with a 2-year international warranty covering manufacturing defects.
About Shipping
Is my watch waterproof?
No watch is completely waterproof. GEYA watches are water-resistant, meaning they can withstand limited exposure to water depending on the specific water-resistance rating of each model.
Always check your watch’s stated water-resistance rating before exposing it to water, and avoid exceeding the recommended limits.
Can I shower or swim with my GEYA watch?
We do not recommend wearing your GEYA watch in the shower, hot bath, sauna, or while swimming, unless the specific model is clearly rated for that level of water exposure.
Steam, soap, hot water, and chemicals may affect the watch’s seals and reduce its water resistance over time. Prolonged exposure to heat or chemicals may also damage certain watch straps.
How can I maintain my watch’s water resistance?
Avoid pressing or adjusting buttons while the watch is underwater.
Make sure the crown is fully pushed in and securely screwed down, if applicable.
Avoid exposing the watch to hot water, steam, or high temperatures.
Do not open the case back yourself, as this may affect the seals and water resistance.
